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Policies
Party Locations We are a party business that comes directly to you! Typically parties are held in your home. If you are securing a location outside your home, please check with us to see if the accommodations will work.
Reserving a Party Interested in reserving a party date? You can request a party date through email or via phone (661) 263-7278. You will be notified ASAP regarding the availability of your party theme and date. Your party date is tentative until contract and deposit are received (see booking a party).
Booking a Party If your date and theme are available and have been confirmed by Party Wishes, you will be mailed the contract and order form. The contract, order form and a $100 (one hundred) deposit is required to book your party. We only accept checks at this time. Party Wishes will re-confirm your party dates once your contract, order form and deposit have been received. Parties are booked on a first come first serve basis. Please keep in mind we do not begin preparations on your party or order goods until we receive your paperwork and deposit. Booking your event well in advance will allow more choices to be available for your party.
Cancellations and Refunds If you must cancel your party for any reason, the following refund policy applies: The $100 DEPOSIT IS NON-REFUNDABLE. In the event you have to cancel, Party Wishes! will gladly make every effort to re-schedule another party date.
Host-your-Own party This is a great way to have a spectacular birthday event and save money. Three - four days prior to your party event, Party Wishes will contact you for a delivery date and time for your party goods. We typically deliver your party goods 1 -2 days before your party; in some instances we will need to deliver the day of the party. It takes approximately 15-20 minutes to go over party details. Delivery is free to your location. If you would like pick-up (after your party) this is an additional $20 or you can return the rental items to our location at no charge. A $300 security deposit is required for all host-your-own parties. This $300 check is not cashed and is held until all rental items are returned in same condition.
Party Wishes Hosted Event Our party host(s) will arrive at your location approximately 30 minutes prior to party time. We ask that your table(s) be cleared and ready to decorate upon arrival. Our host(s) are responsible for set-up, running a smooth party and clean-up. Check on your theme order form page for length of party time.
Minimum and maximum attendance Depending on party themes - prices are based on 8 guests, including the guest of honor (check your party theme for number of guests included). If less than 8 children attend, you will still be charged for 8 children. If you have over the basic amount of guests attending your event, there will be additional charge per guest specific to the theme package you have selected. Please be aware of maximum attendees before inviting guests.
Final headcount of guests Please call us with your final headcount 2 days before delivery (host-your-own) or 2 days before your event (hosted), with the final headcount. This is the amount you will be charged for - please make sure it is accurate. For host-your-own parties, if a child does not attend your event you are still charged. If you would like to return the favor of an absent additional guest – we charge a 50% accounting/restocking fee.
Age Appropriate parties If a party theme suggests a certain age group that usually includes younger siblings. A spa girlz party does not work when a 2-3 year old little sister wants to do everything the big girls do, this can be very disruptive to a party. For hosted parties we try to accommodate siblings – but some parties just don’t work with a certain age group. Please call us for suggestions on how to include siblings at your party.
Party Duration The length of your party depends on several factors - the party theme, the age of the children, how many children are attending, are you making extra crafts, do you start on time or wait 15 minutes until everyone arrives, are you opening presents at the party and are you serving lunch/dinner? We recommend 2 – 3 hours for host-your own parties. Call us if you would like the time recommendations to be narrowed down for your event.
Guidelines to having a successful party Take into account how large your home/backyard is, possible weather conditions (if it’s held outside), seating for all guests, etc. It is preferable for all the guests to be able to sit around one large table to eat cake, play a game or two and possibly make a craft. A dining room and family room will work with most parties. If your party is held outside, make sure your automatic sprinkler system has been turned off for the day of your party. Even if the sprinklers go off before your party, this can mean wet/muddy grass for your event. A stereo or boom box works well for party music. Make sure you have film/batteries and video ready to go, to capture precious birthday memories.
Tables and Chairs We do not provide tables and chairs. However, we will be happy to refer you to local vendors who provide table and chair rentals.
Food and Beverages Party Wishes does not bring any food or drinks to your event (unless special arrangements have been made). Remember to order a cake a week or two in advance (don’t forget the candles).
Costumes Some of our party themes have dress-up costumes; which are kept clean and in excellent condition. Typically costumes work the best over a leotard (for girls), this way it is also more comfortable for your guests. All of our costumes for boys work well over a t-shirt and shorts/jeans. The party time line allows for the guests to wear the costumes long enough to enjoy them. Costumes are expensive to replace and dry clean, we ask no eating or drinking be allowed while wearing the costumes (water is ok). Costumes also are not allowed on grass.
Client Obligations are to: - Provide a safe/clean area for dress-up and all activities. - Remain with/near the party at all times. - Provide a gathering place for parent(s) of the guests who wish to stay - Provide a smoke-free environment - Provide enough tables and chairs to accommodate all of your invited guests. - Please have tables and chairs set up and cleared before our arrival. - Attend to a child that does not want to participate, misbehaves or becomes ill.
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